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Cookie Policy

Last Updated: 31 March 2026

1. What Are Cookies

Cookies are small text files that a website stores on your device when you visit. They allow the site to remember information across pages or between visits — such as your preferences or whether you've agreed to certain terms.

Cookies are not programs and cannot access other files on your device. They do not contain viruses or personal data on their own; any personal information they reference is associated with what you've chosen to provide.

Some cookies are strictly necessary for a website to function. Others are used for analytics, personalisation, or advertising. You have control over the optional categories.

2. Cookies We Use

Essential Cookies

Always active — cannot be disabled

Required for the website to operate. These handle session management and basic security functions. Without them, the site cannot work correctly.

Examples: session tokens, security state, cookie consent record

Duration: Session (deleted when browser closes)

Analytics Cookies

Optional

Help us understand how visitors use the website — which pages are visited most, how long people spend, and where traffic comes from. This informs how we improve the site over time.

Examples: page views, session duration, referral source

Duration: Up to 24 months

Marketing Cookies

Optional

Used to deliver relevant advertising if we run campaigns, and to measure their effectiveness. These may be set by third-party advertising platforms.

Examples: ad impression tracking, conversion attribution

Duration: Up to 12 months

Preference Cookies

Optional

Remember choices you've made so you don't have to re-enter them on future visits. This includes any language or display preferences you've set.

Examples: language selection, interface preferences

Duration: Up to 12 months

Your preferences have been saved.

3. Third-Party Cookies

Some cookies on our website are set by third-party services we use. These are subject to each provider's own privacy and cookie policies:

  • Google Analytics — website usage analytics (analytics category)
  • Google Ads — advertising measurement if campaigns are active (marketing category)
  • Facebook Pixel — advertising conversion tracking if active (marketing category)
  • Google Maps — embedded map on our homepage, may set functional cookies

We only activate third-party scripts for the categories you have enabled. Essential third-party services (such as the CDN delivering fonts and icons) do not set tracking cookies.

4. Cookie Duration

Cookies fall into two duration categories:

  • Session cookies exist only while your browser is open. They are deleted automatically when you close the browser. We use these for essential operational functions.
  • Persistent cookies remain on your device for a defined period — typically between 30 days and 24 months depending on their purpose. They allow the site to recognise returning visitors and remember saved preferences.

5. Managing Cookies in Your Browser

In addition to using the controls above, you can manage cookies directly in your browser settings. Note that blocking all cookies will affect how this site functions, including essential operations.

  1. Click the three-dot menu in the top right corner
  2. Select Settings
  3. Go to Privacy and security → Cookies and other site data
  4. Choose your preferred setting or manage exceptions per site
  5. To delete existing cookies: go to Clear browsing data and select Cookies and other site data
  1. Click the hamburger menu in the top right corner
  2. Select Settings
  3. Go to Privacy & Security
  4. Under Enhanced Tracking Protection, select your preferred level
  5. To delete cookies: scroll to Cookies and Site Data and click Clear Data
  1. Open Safari menu → Preferences (Mac) or Settings (iOS)
  2. Click the Privacy tab
  3. Manage Cookies and website data settings
  4. To delete cookies: click Manage Website Data → Remove All or select individual sites
  5. On iOS: Settings → Safari → Clear History and Website Data
  1. Click the three-dot menu in the top right corner
  2. Select Settings
  3. Go to Cookies and site permissions → Cookies and site data
  4. Configure blocking preferences or manage site-by-site exceptions
  5. To delete cookies: go to Privacy, search, and services → Clear browsing data

Mobile browsers: Settings are usually found under Privacy or Site Settings in the browser's app settings. The process varies by browser and operating system version.

6. Your Rights

You have the right to:

  • Withdraw consent for optional cookies at any time using the toggles above. This does not affect the lawfulness of processing based on consent given before withdrawal.
  • Access information about cookies we use by referring to this policy.
  • Delete cookies stored on your device using your browser settings at any time.
  • Use the website with only essential cookies active, though some features may not function as intended.

For questions about how your data is handled more broadly, including your rights under Malaysia's Personal Data Protection Act, please see our Privacy Policy or contact us at privacy@mykreativo.